Privacy Policy

Who we are

North West Crop Control provides pigeon crop control and grey squirrel control services to landowners and land managers in North West England.

What we collect

We collect only the information you choose to send us through the enquiry form: your name, any organisation name, your email address, an optional telephone number, your postcode or nearest town, the type of property, the species involved, optional details about the area affected, the scale and timing of the problem, nearby roads, footpaths or buildings, your preferred contact method, and any additional information you add.

We also record the date and time of your submission and the fact that you gave consent, together with the exact consent wording: “I have read the Privacy Policy and agree to be contacted about this enquiry.”

We do not store your IP address and we do not use tracking or advertising cookies.

Why we use it and our lawful basis

We use your information solely to respond to your enquiry, to assess whether we can help, and to arrange a site assessment if appropriate. Our lawful basis is your consent, given when you submit the form, and our legitimate interest in responding to a business enquiry you have made.

Agreeing to be contacted about your enquiry is not consent to marketing. We do not send marketing emails and we do not use your details for any purpose other than the enquiry you made.

Who can see it

Enquiries are stored in a secure database. The public cannot read, list, edit or delete them. Access is restricted by row-level security so that only an authenticated administrator of this site can read enquiry records. Submissions are written by a secure server-side action, not by the browser.

We do not sell your information and we do not share it with third parties for marketing. Our hosting and database providers process data on our behalf under their own data-protection obligations.

How long we keep it

We keep enquiry records for as long as needed to respond and to maintain a record of the work discussed, and then delete them. Where an enquiry does not lead to work, we delete the record once it is no longer needed.

Your rights

You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, to restrict or object to our use of it, and to withdraw your consent at any time. To make a request, use the enquiry form.

If you are unhappy with how we have handled your information you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

See our Cookie Policy for details of the cookies this site uses.